FAQ
Här har vi samlat de vanligaste frågorna vi får av våra besökare och kunder, samt våra svar på dessa frågor. Hittar du inte vad du letar efter? Tveka inte att kontakta oss på info@smedbo.se.
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Care and maintenance
Why is the soap sometimes discolored when it comes out of the soap pump?
Discolorations can be caused by the pH value of the soap. Soaps with a high pH value react with the metal and allow the soap to turn brown if the pump has not been used for a while. Use a mild and pH-neutral soap instead.
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Care and maintenance, OUTLINE LED Mirrors
The mirror arm is beginning to feel loose. Can I tighten it?
The arm of our LED mirrors can be tightened. There is a small mark in the joint, place, for example, a coin in the mark and tighten
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Assembly
How do I assemble the clothes line FK480?
Click here to see the installation instructions on the product page for FK480.
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Care and maintenance
How to clean a product?
Clean with a soft cloth and luke warm water, or a mild soapy solution. Do not polish.
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Assembly
Can I put up the clothes line FK480 in my sauna?
No, FK480 should not be installed in sauna rooms as it contains plastic parts that can be damaged by high heat.
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Assembly
What type of charger should I use to charge a rechargeable mirror?
A rechargeable mirror is charged via a standard mobile charger with an input of 5V 1A.
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Assembly
Is it possible to turn a toilet paper holder so that it hangs on the left?
No, unfortunately, the design is hung on the right, but on the other hand, Beslagsboden’s self-adhesive toilet paper holder can be turned both right and left.
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Care and maintenance
What should I do if the pump head on the soap pump is stuck and it is not possible to pump?
This is usually because soap residues have dried inside the pump. Rinse the pump with warm water when changing the soap and the pump mechanism will last longer.
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Care and maintenance
How to change the battery of the bathroom clock?
Instructions for replacing the battery can be found on the product page for YK380 and YX380.
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Care and maintenance
Do Smedbo’s soap dispensers work forhand sanitizer ?
Yes, our soap dispensers work perfectly for both liquid soap and hand sanitizer.
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Assembly, Care and maintenance
If I want to remove a self-adhesive product, how do I get rid of the self-adhesive 3M tape?
Use a spatula and gently lift the product from the wall. Tape residues can be ‘rubbed’ off with your finger. We recommend not placing products with 3M tape on bathroom wallpaper/wall carpet, microcement, or porous natural stone as it is difficult to know how much softener is in the material and how greasy the surface […]
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Care and maintenance, OUTLINE LED Mirrors
How to change the light in a LED?
You can not change the light in our mirrors as it is LED lighting. The lifespan of the lights are about 50,000 h so replacing the light should not be necessary.
Our products have life time warranty
